Software Request Process

## Requesting New Software ### How to Request 1. **Check Software Catalog** first \u2014 many apps are pre-approved in Company Portal 2. If not available, **submit a ticket**: - Category: Software Request - Include: name, version, business justification, users needing it - Attach vendor website link ### Approval Process 1. **IT Review** \u2014 licensing, compatibility, security (1-2 days) 2. **Manager Approval** \u2014 confirms business need 3. **Procurement** \u2014 IT handles purchasing 4. **Deployment** \u2014 installed remotely or added to Company Portal ### Timelines - **Pre-approved:** Immediate via Company Portal - **Standard:** 2-3 business days - **Specialized:** 1-2 weeks ### Guidelines - All software must be **properly licensed** - Open source still requires IT security review - Browser extensions need approval > **Note:** Installing unapproved software is a policy violation.