Troubleshooting VPN Issues

## VPN Troubleshooting Guide ### Connection Failed / Timeout - Verify active internet connection - Check VPN server address is correct - Try a different network (mobile hotspot) - Restart computer and retry ### Frequent Disconnections - Switch to Ethernet if on Wi-Fi - Disable power-saving on network adapter - Check for VPN client updates - Temporarily disable firewall/antivirus to test ### Slow Performance - Connect to nearest VPN server - Avoid bandwidth-heavy activities - Try disconnecting and reconnecting - Use split tunneling if available ### Authentication Errors - Ensure password hasn't expired - Verify MFA is working - Try logging into the portal first ### Still Having Issues? Submit a ticket with your OS, exact error message, what you've tried, and a screenshot. > **Note:** Some hotel/corporate networks block VPN. Try a mobile hotspot.